Last updated: April 2026
PractiRun is a UK-based software company. We provide website design, development, and practice management software for dental practices.
If you have any questions, contact us at: [email protected]
When you use our website, we may collect the following personal information:
Via the contact and demo request form: your name, practice name, email address, phone number, and any message you provide. These fields are voluntarily submitted by you.
Automatically: your IP address, browser type, device type, pages visited, and time spent on our site. This is collected via cookies and analytics tools to help us understand and improve our website.
We use your personal data to:
— Respond to your enquiry and arrange a demo of our services
— Communicate with you about our products and services
— Understand how visitors use our website and improve it accordingly
— Comply with any applicable legal obligations
Under the UK General Data Protection Regulation (UK GDPR), we process your data on the following bases:
— Legitimate interest: to respond to your enquiries and operate our business
— Consent: where you have opted in to receive marketing communications
— Legal obligation: where we are required to retain data by law
Enquiry data submitted through our contact form is stored securely using Google's enterprise-grade infrastructure. Our client websites and booking systems are hosted on UK-based servers, with encryption applied at rest and in transit.
We retain your enquiry data for up to 24 months after your last interaction with us, after which it is securely deleted.
We do not sell, rent, or trade your personal data. Your data may be processed by trusted third-party providers, including Google (analytics and form infrastructure) and any email or hosting providers we use to operate our services. All third-party processors are required to comply with UK GDPR.
You have the following rights regarding your personal data:
— Access: request a copy of the data we hold about you
— Rectification: request correction of inaccurate data
— Erasure: request deletion of your data
— Restriction: request that we limit how we use your data
— Portability: request your data in a machine-readable format
— Object: object to our processing of your data
To exercise any of these rights, contact us at[email protected]. We will respond within 30 days.
Our website uses cookies to improve your experience and analyse site traffic. We use essential cookies (required for the site to function) and analytics cookies via Google Analytics (to understand how visitors use our site). You can control cookie preferences through your browser settings at any time.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.